🛍️ Return & Refund Policy 

Last updated: 10/14/2025 

Customer Satisfaction Policy

At Peach Tree Mercantile, your satisfaction is our top priority. If for any reason you are not completely happy with your purchase, please reach out — we’re here to help make it right.

With over 30 years of experience in importing and reselling unique items, I take great pride in providing quality products and personal service. Peach Tree Mercantile is a sole proprietorship LLC, built on a lifelong passion for retail and customer care.

If you enjoyed your experience, please consider leaving a review. Your feedback helps our small business continue to grow and serve customers like you better every day.

Thank you for shopping with Peach Tree Mercantile!

— Rod Keenan, Owner

📦 Returns 

• You have 30 days from the date of delivery to request a return. 

• To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. 

• Certain items such as e.g., perishable goods, digital downloads, personal care products, or custom items, cannot be returned. 

• If your item is damaged in transit, please take a picture of the package when it arrives, you are allowed to decline to receive the package if it is obviously destroyed if you want to. 

• Items damaged in transit will be paid for in full by the carrier, pictures speed that up. 

💰 Refunds 

• Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. 

• If approved, your refund will be processed to your original method of payment within 5–10 business days. 

• Shipping costs are non-refundable unless the return is due to our error e.g. incorrect item. 

🔄 Exchanges 

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, contact us at rodandodin@gmail.com before sending it back. 

🚚 Return Shipping 

• You will be responsible for paying your own shipping costs for returning your item unless otherwise stated. 

• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item. 

📩 Contact Us 

If you have any questions about our return or refund policy, please contact us at:
 

Email: rodandodin@gmail.com  

Email: drakenaiken@gmail.com  

Phone: (839) 209-03338
 

Mailing Address: 560 Waycross Dr. Warrenville, SC 29851 

(this is a private home, our business exist on a website, please respect our privacy)